FAQ

Pick up the items you desire by clicking Add to the shopping cart. When all of the goods you desire are in the shopping cart, you can remove any unnecessary item (X) by clicking the shopping cart icon or the amount, or: Click Shopping Cart to review its content, change quantities of the goods (by entering the desired quantity and clicking on the green icon Refresh, remove goods (X), use a discount code, go back to the store or continue billing. Click Billing and proceed straight to your payment. If you are a new unregistered buyer, choose whether you wish to sign up and create an account or buy without registration in the billing settings window. When you sign up, you will have to provide information required for the purchase, payment and delivery of the selected goods as well as the password you created in the information fields. Once you create an account, you will be able to shop faster, follow your order status and history. If you do not wish to register, you will be redi

The delivery price in Lithuania is EUR 3.91. We offer free delivery in Lithuania for orders over EUR 45.00.

The ordered goods will be delivered at your address within 1-3 working days after we receive your payment, unless there is a different delivery time specified by the e-store. In any case, the goods will be delivered to you within 30 days. The term of delivery of the goods begins on the next working day from the day your payment reaches our account. The term is preliminary. The term does not apply in the case the ordered goods are not readily available in our warehouse, and you are informed about the lack of the ordered goods.

A courier of Lietuvos paštas parcel delivery service will deliver the parcel by personal signature.

Defects of the sold goods shall be eliminated, quality goods shall be replaced/returned and the defective goods shall be replaced/returned according to the Retail Sales Rules approved by the Government of the Republic of Lithuania (Decision No. 738 as of 22 July 2014), the Civil Code of the Republic of Lithuania and other applicable legal acts of the Republic of Lithuania. You can return a quality product (except food and medical devices such as nose, throat spray, etc.) with our consent within 30 calendar days from the date of delivery of the item following our rules of return (https://www.gudruciovaistine.lt/en/info/5-purchase-sale-rules). You should inform us in written by e-mail to info@norameda.lt and indicate the item you are returning, your order number and the reason for the return within the period above. Upon receipt of the request, we will either arrange details of the return or replacement of a quality product with you if we accept the return or reject the return of qual

Through a courier service (the costs of courier arrival, parcel pick up from your address and parcel delivery to us shall be paid by you) or a post office (parcel return at your expense at a post office of your choice).

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